Privacy Policy for Our Site

Your privacy is important to us and we process your information securely

Introduction to Our Policy

We are committed to protecting your personal information and supporting your rights under Canadian privacy regulations. This policy explains why we collect data and how we use it.

By accessing nerivaloxen.sbs, you consent to the practices described in this policy. The document outlines our use of data, retention periods, and your choices.

How We Collect Information

We collect information when you fill forms, contact us directly, or use our website. Some data may be collected automatically through cookies and analytics tools.

Direct Information You Provide

  • Contact information you share for consultations or support
  • Details in web forms or submitted inquiries
  • Feedback or survey responses you voluntarily give us
  • Requests for business development or market analysis sessions
  • Other details relevant to your inquiry or interaction

Automatically Collected Data

  • Technical browser information and connection type
  • Device information such as operating system or mobile usage
  • Service usage statistics through analytics platforms
  • Cookie identifiers gathered for consistency and security
  • Aggregated website usage trends for improvement

How We Use Your Data

Your data is handled with strict confidentiality and only used for the purposes explained below in line with Canadian privacy laws.

  • To communicate about your request or inquiry
  • To schedule or confirm consultation sessions
  • To improve site experience and usability
  • To resolve technical issues or service errors
  • To fulfill legal obligations under Canadian law
  • To maintain secure access and system integrity
  • To analyze aggregated usage for development purposes

Our Commitment: We protect your privacy by using technical and organizational safeguards in compliance with Canadian regulations and best practices.

Do We Share Your Data?

We do not sell or rent your information. Limited sharing may occur with trusted providers supporting essential site functions under strict agreements.

Third-Party Service Providers

We use trusted partners for web hosting, analytics, and communication tools, ensuring your data is secure with each partner we select.

Legal and Regulatory Duties

We comply with all Canadian laws and court orders as required.

Anonymous Statistics

We share only aggregated, non-identifiable statistics for analytics.

Your Privacy Rights

You may access, update, or request deletion of your personal information. Contact us for details on how to exercise your rights at any time.

  • Request access to your information at any time
  • Correct incomplete or inaccurate data promptly
  • Request erasure of your data, subject to laws
  • Obtain a copy of your data for transfer
  • Object to certain uses based on your rights
  • Request restrictions on some processing lines

For privacy requests or questions, please contact us using our site form or by email. We strive to respond quickly to every inquiry.

How We Protect Information

We apply industry-standard security protocols, staff training, and access controls to secure personal information on our systems.

Our Technical Safeguards

  • Encrypted data transmission using secure protocols
  • Multi-factor authentication for admin access
  • Regular security vulnerability assessments
  • Firewall and network safety controls

Organizational Safeguards in Place

  • Regular staff privacy and security training
  • Data minimization and purpose limitation measures
  • Controlled access to sensitive information
  • Ongoing review of security policies and practices

How Long We Keep Data

Your information is stored only as long as needed for the original processing purpose, or to comply with Canadian regulations. Your rights remain protected.

  • Account and contact data retention periods
  • Business growth session data securely stored
  • Records of communications retained for review
  • Information related to consultations only
  • No marketing data sharing or resale

Data is deleted or anonymized when no longer required.

Transferring Data Outside Canada

If international transfer is needed, safeguards such as contractual clauses and data protection standards are applied for your information.

  • Transfer under standard data protection rules
  • Use of only approved, secure processing partners
  • Encrypted transfer protocols for data transmission
  • Ongoing compliance reviews for providers

About Cookies and Tracking Tools

Our site uses cookies and analytics tools to ensure a consistent experience and to secure site integrity. You can adjust your settings at any time.

Cookie Types and Purposes

  • Essential cookies help the site load and function as intended.
  • Monitor site performance and usability trends.
  • Remember your choices or preferred settings.
  • Support enhanced navigation and experience.

You may review and edit cookie settings using your browser at any time.

Policy Updates and Changes

Privacy policy updates are communicated promptly and changes take effect on the specified dates. Please check for recent updates.

  • Notice shown on policy update
  • Date changes highlighted in notifications
  • Website banners for significant revisions
  • Direct email updates when appropriate

We encourage you to review our privacy policy regularly.

How to Reach Our Privacy Team

Please use our online contact form or email for privacy-related questions.

nerivaloxen

717 West Pender Street, 3rd Floor, Vancouver, BC V6C 1G8 Canada

Phone: +1-605-380-3495

Email: content@nerivaloxen.sbs

Updated September 21, 2025

Effective September 21, 2025